Privacy Policy
Last updated: 3 May 2026
Power Naturally Limited ("PowerNaturally", "we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit powernaturally.co.uk or contact us.
We are the data controller for personal data collected through this website. Power Naturally Limited is registered in England and Wales (Company No. 06512838), with a registered address at 6 Telford Rd, Ferndown, Dorset, BH21 7QL.
1. What Data We Collect
1.1 Contact form submissions
When you submit our contact form, we collect: your name, email address, phone number (if provided), project type, and the message you send. This data is transmitted via Web3Forms to our email address and stored only as long as necessary to respond to your enquiry.
1.2 Analytics data (with your consent)
If you accept cookies, we collect anonymised website usage data through:
| Service | Provider | Purpose | Data collected |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Site usage analysis | Pages visited, session duration, device type, approximate location (country/region). IP addresses are anonymised. |
| Google Tag Manager | Google LLC | Tag management | GTM itself sets no cookies. It fires other tags subject to your consent choice. |
| Microsoft Clarity | Microsoft Corporation | Heatmaps & session recordings | Mouse movements, clicks, scroll depth. No personal identifiers are captured. |
Analytics data is only collected if you click Accept on our cookie banner. You may withdraw consent at any time by clearing your browser's local storage for this site.
1.3 Cloudflare Turnstile
Our contact form uses Cloudflare Turnstile for bot protection. Turnstile may collect minimal technical data (browser characteristics, interaction patterns) to determine whether a submission is from a human. No personal data is stored by Turnstile beyond the session. See Cloudflare's Privacy Policy.
1.4 Server / CDN logs
Our hosting provider (Cloudflare Pages) may retain standard server access logs including IP addresses for security and performance purposes. These are retained for a maximum of 30 days and are not used for marketing.
2. Legal Basis for Processing
- Contract / Pre-contractual steps — processing your enquiry (contact form data).
- Consent — analytics and session recording cookies (GA4, Clarity).
- Legitimate interests — security monitoring and fraud prevention.
3. How We Use Your Data
- To respond to your project enquiry.
- To understand how our website is used and improve it (analytics, with consent).
- To protect the website against automated abuse (Turnstile).
We do not use your data for automated decision-making or profiling. We do not sell or share your personal data with third parties for marketing purposes.
4. Data Sharing
We share data only with the following processors, and only to the extent necessary to provide our services:
- Web3Forms — form submission routing (data is transmitted to our email inbox and not retained by Web3Forms beyond delivery).
- Google LLC — GA4 analytics and GTM (subject to your cookie consent). Google may transfer data outside the UK/EEA under Standard Contractual Clauses.
- Microsoft Corporation — Clarity session analytics (subject to your cookie consent).
- Cloudflare, Inc. — website hosting, CDN, and Turnstile bot protection.
5. Data Retention
- Enquiry data — retained in our email system for up to 3 years, or until the enquiry/project is concluded.
- Analytics data — retained by Google for up to 14 months (GA4 default). Clarity session data is retained for 30 days.
- Server logs — retained for up to 30 days.
6. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete your personal data.
- Restriction — ask us to restrict processing in certain circumstances.
- Portability — receive your data in a machine-readable format.
- Object — object to processing based on legitimate interests.
- Withdraw consent — withdraw cookie consent at any time.
To exercise any of these rights, email sales@powernaturally.co.uk. We will respond within 30 days.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
7. Cookies
We use cookies and similar technologies only with your consent (except strictly necessary cookies required for security). Our cookie banner gives you the choice to accept or decline analytics cookies.
| Cookie / Storage | Purpose | Duration | Consent required? |
|---|---|---|---|
| pn_consent (localStorage) | Stores your cookie consent choice | Until cleared | No (strictly necessary) |
| _ga, _ga_* (GA4) | Google Analytics session tracking | Up to 2 years | Yes |
| _clck, _clsk (Clarity) | Microsoft Clarity session recording | Up to 1 year | Yes |
| cf_clearance (Cloudflare) | Security / bot detection | Session | No (strictly necessary) |
8. Security
This website is served exclusively over HTTPS. All traffic is protected by Cloudflare's security infrastructure including DDoS protection and WAF. Form submissions are protected by Cloudflare Turnstile to prevent automated abuse.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We recommend reviewing this page periodically.
11. Contact Us
For any questions about this Privacy Policy or how we handle your data:
- Email: sales@powernaturally.co.uk
- Phone: 01202 855804
- Post: Power Naturally Limited, 6 Telford Rd, Ferndown, Dorset, BH21 7QL