Service & Support
Long-Term Support For Renewable Systems
PowerNaturally designs and installs integrated renewable systems. Heat-Tech is our dedicated service and support team, providing ongoing maintenance, fault response and aftercare for those systems once they are in use.
This means our customers are supported not just at installation, but throughout the life of their system.
Why Service Matters
Renewable technologies perform best when they are maintained and monitored.
Our service approach is designed to keep systems operating efficiently, safely and reliably.
Supported Technologies
Through Heat-Tech, we support a wide range of low-carbon and building services technologies, including:
- Air source heat pumps
- Ground source heat pumps
- Solar PV systems
- Battery storage
- MVHR systems
- Underfloor heating
- Hot water systems
- Controls and connected energy systems
Planned Maintenance
Regular servicing helps protect system performance, warranty position and long-term reliability. Depending on the system, this may include:
- Performance checks
- Safety checks
- Filter cleaning or replacement
- Expansion vessel and pressure checks
- Antifreeze and fluid checks
- Electrical and control checks
- Visual inspection of key components
- Review of system settings and operation
- Advice on efficient use
Aftercare For PowerNaturally Customers
For customers whose systems were designed and installed by PowerNaturally, Heat-Tech provides continuity after handover.
You benefit from a service team that understands the original design intent, the equipment selected and how the system was intended to operate.
Built Around Long-Term Performance
Our aim is not just to install renewable technologies, but to help them perform well for years.
PowerNaturally and Heat-Tech work together to provide a joined-up approach from design and installation through to servicing, optimisation and long-term support.
Get In Touch
For service and support enquiries, please contact us directly and we will be happy to help.